Soaring to Success: How Mobile Applications Are Empowering Airlines with Customer-Centric Approaches

•Blog

In the dynamic world of aviation, customer expectations are evolving rapidly, and airlines are under constant pressure to deliver exceptional experiences. To meet these demands, airlines increasingly turn to technology, specifically mobile applications, to foster a customer-centric approach. In this edition, we will explore how mobile applications are reshaping the airline industry, enhancing passenger satisfaction, …

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The Rise of Onboard E-commerce and Its Impact on the Airline Industry

•Blog

In this edition, we’re excited to dive into one of the most popular in-flight services among passengers: onboard shopping. As the demand for this service continues to grow, we’ll explore the latest trends and innovations in onboard e-commerce in the airline industry. We will share our insights on how airlines can make the most of …

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From Legacy Systems to Innovative Solutions: The Role of Two Leading Team Members at Mobipax

•News

In this month’s newsletter, we are excited to highlight two of our team members who have played a vital role in building Mobipax from the ground up. Porntippa Pongthomma Head of Product Manager First, we have Porntippa Pongthomma, our Head of Product Management, who began her airline career with Lufthansa Airport Services in 1998 before …

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The Strength Behind Our Success

•News

We hope you had a wonderful holiday with your loved ones and are feeling energized to start the new year! January is a time for new beginnings, goal-setting, and resolutions. To kick off our newsletter for the new year, we’d like to introduce you to the senior members of our team who work tirelessly behind …

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Mobipax New Product Features

•News

Welcome to our official April Newsletter – in May. April is a short month for Thais as we’re celebrating the traditional Thai New Year “Songkran”, combined a few more public holidays prior and after Songkran. We decided to extend April into May, just to make sure our newsletter still arrives on time. In this edition …

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Introduction to Mobipax’ Product Portfolio

•News

Mobipax offers a suite of modern mobile apps integrated with a cloud-based backend-platform. These apps help airlines to improve on-board efficiency, individual passenger servicing and sales of pre- and on-board merchandize and overall help to lower cost and increase revenue. mobiCREW aids efficiency in planning, briefing, boarding, meal services, passenger retailing, special promotions, personalized passenger …

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Mobipax Product Highlights

•News

In this issue of our regular newsletters, the first edition in 2022, we would like to share unique and interesting facts about our two mobile applications, mobiCREW and mobiPAX, aimed at enhancing cabin crew’s passenger service efficiency and  the traveler’s journey experience. ZERO INVESTMENT Airlines implementing mobiCREW will be pleased to know, that we do …

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Mobipax Transforming the Customer Experience in Aviation

•Blog

Customer experience in the aviation industry has undergone a considerable transformation throughout the customer touch-points, right from check-in to onboarding. However, once the customer has boarded the flight, there is very minimal technology enablement in terms of the in-flight experience and service. The customer preferences are not adequately factored in, and the crew members cannot …

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