Blog

Soaring to Success: How Mobile Applications Are Empowering Airlines with Customer-Centric Approaches

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In the dynamic world of aviation, customer expectations are evolving rapidly, and airlines are under constant pressure to deliver exceptional experiences. To meet these demands, airlines increasingly turn to technology, specifically mobile applications, to foster a customer-centric approach. In this edition, we will explore how mobile applications are reshaping the airline industry, enhancing passenger satisfaction, …

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The Rise of Onboard E-commerce and Its Impact on the Airline Industry

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In this edition, we’re excited to dive into one of the most popular in-flight services among passengers: onboard shopping. As the demand for this service continues to grow, we’ll explore the latest trends and innovations in onboard e-commerce in the airline industry. We will share our insights on how airlines can make the most of …

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Mobipax Transforming the Customer Experience in Aviation

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Customer experience in the aviation industry has undergone a considerable transformation throughout the customer touch-points, right from check-in to onboarding. However, once the customer has boarded the flight, there is very minimal technology enablement in terms of the in-flight experience and service. The customer preferences are not adequately factored in, and the crew members cannot …

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Aviation Industry Credible Media

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In our previous newsletter we mentioned, that we provide airline business solutions for cabin crew and passengers. To do so, we cannot rely on smart developers and experienced product managers only but need to listen and understand market requirements and industry trends. For that purpose, we follow and subscribe to credible news sources. These sources …

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mobipax App Uses Blockchain and AI to Improve Cabin Service

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APEX Insight: The twin tech zeitgeists of blockchain and artificial intelligence are driving innovation in cabin service through mobipax’s cloud-based mobile solution.     Thailand-based startup mobipax’s in-flight cabin service app incorporates blockchain and artificial intelligence (AI) to improve customer service, customer recognition, claims management and in-flight sales. The cloud-based mobile solution gives flight attendants access to information …

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